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We're excited to hear from you! Whether you have a question about our services, pricing, need a demo, or anything else, our team is ready to answer all your questions. Your insights, inquiries, or suggestions could lead us to the next big innovation in payment solutions. Reach out to us today - together, we can pave the way for seamless, efficient, and secure financial transactions. Input your details below, and let's start a conversation that could transform your business. We're just a message away!

FAQ

Do you offer any discounts for annual commitments?

Yes, we offer sizable discounts for customers who choose to commit to our services annually. You can find the details with a quick email or phone call. 

How secure are our payments using your platform?

We prioritize security above all. We consistently comply with all global security standards and conduct periodic audits to ensure the utmost safety of your transactions. We use tokenization and P2PE for all transactions. 

What types of payment do you accept?

We offer a versatile range of payment options, accepting all major credit and debit cards, bank transfers, mobile payments, gateway payments, and virtual terminals, among others, to accommodate your diverse needs.

Can I switch plans at any time?

Yes, you can upgrade or downgrade your plan at any time. We want our services to scale with the needs of your business. If you need more, or less we are here for you. 

How do I cancel my subscription?

You can cancel your subscription anytime from your account dashboard. If you need any assistance, our support team is always ready to help.

What happens if I exceed my plan’s limits?

Our plans are designed with unlimited scope to help you maximize every aspect of your business without any limitations.

Do you offer services for non-profit organizations or educational institutions?

Yes, we proudly support non-profit and educational institutions with special pricing options. Please contact us directly for more information.

Do you provide customer support?

Absolutely! We offer 24/7 customer support to ensure that any issues you encounter are resolved promptly.

I have specific needs that don’t fit into any of the available plans. Can I get a custom plan?

We understand every business has unique needs. Please get in touch with us directly, and we'd be happy to create a plan that suits your requirements.

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Join the 600+ Businesses who've chosen to build their business with Optec Payments.