Payment Processing & Merchant Services

Optec supports all major forms of payment processing including credit cards, debit cards, contactless tap-to-pay (NFC), mobile wallets like Apple Pay and Google Pay, ACH transfers, and eCommerce transactions. We provide credit card terminals for in-store payments, payment gateways for online sales, and mobile card readers for businesses that operate in the field. Whether you process 50 transactions a month or 50,000, we build a solution around your specific volume and workflow.

Pricing depends on your business type, monthly volume, average ticket size, and how you accept payments. We offer interchange-plus pricing, which passes through the actual card brand cost with a transparent markup — no hidden fees, no inflated rates. Most merchants who switch to Optec save between 18% and 86% on their effective processing rate. The best way to find out what you should be paying is to send us your most recent processing statement — we will deliver a free, line-by-line rate analysis within 24 hours.

We offer cloud-based POS systems configured specifically for retail, healthcare, and service businesses. For retail, we provide barcode scanning, inventory management, customer loyalty programs, employee controls, and omnichannel payment acceptance. For healthcare and service businesses, we offer appointment-based billing, recurring payments, card-on-file capabilities, and multi-location reporting. We work with multiple POS hardware and software providers so we can match the right system to how your business actually operates — not force you into a single option.

A dual pricing program (sometimes called a cash discount program) displays two prices at the point of sale — a cash price and a card price. Customers who pay with cash receive the lower price, while card-paying customers cover the cost of processing. This is a fully legal and compliant way for businesses to offset or completely eliminate their credit card processing fees. Optec handles the entire program setup including terminal configuration, in-store signage, receipt formatting, and ongoing compliance monitoring.

Yes. Integrated payments are one of our core offerings. We connect payment processing directly into over 200 software platforms including POS systems, ERP software, invoicing tools, field service management apps, and CRM platforms. This means transactions happen inside your existing workflow — no switching between systems, no duplicate entry, and automatic reconciliation. If you are a software company looking to embed payments into your own product, we also offer developer APIs, white-label gateway access, and revenue-share partnership models.

Our average onboarding time is approximately 5 hours from approval to live processing. Most merchants are approved and accepting payments within 48 hours. We handle the full onboarding process — application, underwriting, equipment ordering, terminal configuration, payment gateway setup, and staff training. For businesses with straightforward processing needs, same-day approval is often possible. For software integrations, our dedicated integration team typically has your first test transactions running within one to two weeks.

No. All Optec merchant agreements are month-to-month with no early termination fees and no equipment leasing traps. We believe a payment processor should earn your business every month through better service, better pricing, and better technology — not through a contract you cannot get out of. If you are currently locked into a contract with another processor, our team can review the terms and help you understand your options.

Every Optec merchant gets a named account manager with a direct phone number — not a generic call center. Our U.S.-based support team is available 24/7 and resolves issues in an average of 3 minutes. We also provide proactive account reviews, rate optimization, and technology upgrade recommendations as your business grows.

We provide countertop, wireless, and mobile credit card terminals from leading manufacturers including Dejavoo, PAX, and Ingenico. All terminals support EMV chip cards, contactless NFC payments (Apple Pay, Google Pay), and PIN debit. We pre-configure every device for your specific business workflow before shipping, and offer free terminal placement programs for qualifying merchants. If a terminal fails, we ship a replacement the next business day.

Yes. We support multi-location practices, retail chains, franchise networks, and enterprise-scale operations. Multi-location merchants get volume-tiered interchange optimization, consolidated reporting across all locations, multi-MID management, custom settlement schedules, and a dedicated enterprise account manager. Our payment infrastructure is built to scale — whether you are opening your second location or your hundredth.

Optec Payments uses interchange-plus pricing, which passes through the actual card network cost with a transparent markup — unlike the flat rates charged by Square, Stripe, or Toast. Every Optec merchant gets a dedicated account manager, month-to-month agreements with no early termination fees, and next-day funding at no additional cost. Most merchants who switch from these processors save between 18% and 86% on their effective processing rate.